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Most Common Questions

How do I place an order?

How do I enter my discount code?

How do I find my order number?

Can I purchase multiple products in a single order?

Can I ship the products to Can address that does not match my billing address?

How can I track my order?

How do I know that my order is confirmed?

When will I get my order?

What if I didn’t receive my order after 17 business days from the moment of getting the shipment notification?

Can I change or cancel my order?

What methods of payment do you accept?

How can I return a product?

What is your return and refund policy?

Do you accept orders placed outside of the United States?

Where does Smart Explore ship?

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